Contact Us

Questions about dresses, tops and knits, pants and shorts, jackets and layers on Chanel Closet go to the team at Chanel Williams LLC. We answer sizing, order status, and returns for this store only.

Write or call

Chanel Williams LLC
118 Anthony Ln, Red Oak, TX 75154-0014
United States

Email: [email protected]
Phone: (806) 702-0173
Hours: Monday–Friday, 9:30 a.m. – 5:30 p.m. Central time

What to include

For fit help, send the product name (for example a dress or sundress on this site), your usual size in women’s bust, waist, and hip, and whether you prefer a closer or easier fit. We can point you to a similar silhouette in stock. We cannot promise a perfect fit from email alone.

For orders, include the order number. Do not ship a return until we send an RMA — see the Return & Refund Policy.